DMCC Act 2024 · in force January 2027 — day not appointed
Every notice your subscribers are owed, on the day.
From January 2027, UK consumer subscriptions owe fixed reminders and notices on fixed dates. DueNotice works them out from your billing, sends them from your domain, and keeps the record.
Prime Minister's Office release, 9 August 2026. No commencement regulations have appointed a day.
Illustration · sample subscribers · dates and notices from our engine, ruleset 2026-10-draft-3
| Subscriber and notice | Status |
|---|---|
l.moreau@— Initial cooling-off notice Six-monthly · £276 · due 14 JANUARY 2027 | ScheduledDelivered, due 14 JANUARY 2027 |
a.okonjo@— Six-month reminder Monthly · £24 · due 11 FEBRUARY 2027 | ScheduledDelivered, due 11 FEBRUARY 2027 |
s.whitfield@— Renewal reminder Annual · £120 · due 28 FEBRUARY 2027 | ScheduledDelivered, due 28 FEBRUARY 2027 |
s.whitfield@— Renewal cooling-off notice Annual · £120 · due 1 MARCH 2027 | ScheduledDelivered, due 1 MARCH 2027 |
r.patel@— Six-month reminder Quarterly · £45 · due 15 APRIL 2027 | ScheduledDelivered, due 15 APRIL 2027 |
What the Act asks
Seven obligations. Fixed dates. Every subscriber, at every renewal.
This isn’t a policy you publish once. Each notice is owed to one particular customer on one particular date, and every renewal starts the cycle again. Miss one and there is no notice — and nothing to show a regulator, or a chargeback dispute, that you did what the Act asks.
- Key pre-contract information, shown separatelyAt your checkout
- Express acknowledgement of the payment obligationAt your checkout
- Initial cooling-off notice — a 14-day right to cancelDelivered for you
- Reminder notices, at fixed intervals, for the life of the contractDelivered for you
- Renewal cooling-off notice — a fresh 14-day right, the one the UK has and nobody else doesDelivered for you
- End-of-contract notice, when they leaveDelivered for you
- A way to cancel as easy as the way they signed upHosted for you
Two of the seven happen at checkout, and DueNotice tells you exactly what to add there. The other five it sends, hosts and records for you — for every subscriber, every time.
Timings follow our working reading of the Act (ruleset 2026-10-draft-3). The secondary legislation and CMA guidance were unpublished as of 3 September 2026; every parameter is confirmed against them, with a solicitor, before a notice is sent.
Four subscribers, one timeline
What that looks like, subscriber by subscriber.
Four subscriptions, run through our engine. Every mark below is a notice our engine computed for that subscriber on that day, on our working reading of the Act (ruleset 2026-10-draft-3). One earlier reminder is drawn hollow: nothing is owed before the rules apply. Nothing is placed by hand.
- A notice, on its day
- A renewal reminder, seven days before the payment
- A 14-day right to cancel
- Before the rules apply — nothing owed yet
If a notice is not given
The penalty for not giving a required notice
£300,000or, if higher,10%of turnover
The penalty the CMA can impose itself, without going to court, on a business that breaches the subscription rules. There is no notice-shaped gap in a billing system: each one is owed to one customer on one day, and a missed one leaves nothing to show.
DMCC Act 2024, s.182(6): not exceeding £300,000 or, if higher, 10% of the total value of the respondent’s turnover · Schedule 16 (direct enforcement enactments) lists Chapters 1, 2 and 3 of Part 4
How it works
Connect your billing. The rest is worked out, sent and recorded.
Connect your billing
Today that means Stripe: sign in through Stripe’s own consent screen. DueNotice reads your subscriptions and works out which are UK consumer contracts — and asks you to confirm the ones it can’t be sure of, rather than guessing.
It works out what every subscriber is owed, and when
A schedule for each subscriber, derived from their contract — and recomputed just before every send, so a plan change or a cancellation is never sent past. A notice that falls due with nothing recorded is flagged, not forgotten.
It sends from your domain, and keeps the record
Notices go out from an address on your own domain, on the day, with a hosted one-click cancellation page to match. Every send lands in an append-only, hash-chained record, with a witness line in the customer’s copy.
A record we hold proves nothing against us on its own. So we don’t ask you to take our word for it.
What the record does and doesn’t prove
The chain makes any edit or reordering detectable; our signed checkpoints catch a shortened record and add a stated time. Against us, though, a record we hold proves nothing on its own — so every notice carries a witness line in its footer, and your customer’s mailbox keeps a copy we can’t reach. That is an evidential argument, not a cryptographic guarantee, and it’s the strength we claim: no more.
Pricing
Priced on the one thing that drives notice volume.
One plan. Business customers, customers outside the UK, and subscriptions entered into before the regime applies fall outside these rules, so they don’t count.
- Notices from your own domain
- The evidence record, with exportable packs
- Hosted one-click cancellation page
Two obligations happen at your checkout — key pre-contract information shown separately, and express acknowledgement of the payment obligation. Checkout observation is coming soon: DueNotice will show what the draft rules ask for, and you make the change.
Waitlist
Be sending before January 2027.
Leave an email and what you take payments with. No card, no account — we’ll write when it’s your turn.
Stripe today. Tell us what you use and we’ll tell you when.